THE PIECES THAT THE CUSTUMER CHOSSES ARE ABAILABLE AT THE MOMENT, SO THE TIME OF ITS SHIPMENT IS INFLUENCED BY:

* THE AMOUNT OF PIECES THAT THE CUSTUMER WANTS,

* THE TIME THAT THE CUSTUMER TAKES TO MAKE THE DEPOSIT.

ONCE THE PAYMENT IS DONE, THE PACKAGE IS PLACED IMMEDIATELY IN THE SHPPING OFFICES OF YOUR CHOICE.

FOR EXPORTATIONS D’ANGELICA & D’ARTEGA TAKES CARE OF THE PAPER WORK NEED FOR THE EXPORTATION:

- CERTIFICATE OF ORGIN (FOR OVER 6000 EUROS TO EUROPE)

- CHARTER INVOICE (NAFTA)

- INVOICE

NATIONAL SHIPPINGS:

ESTAFETA

DHL

INTERNATIONAL SHIPPINGS:

DHL

UPS

FEDEX

TIME OF SHIPMENT.

THE PACKAGE IS TAKEN TO THE SHIPING OFFICE ONCE WE HAVE CONFIRMED THAT THE PAYMENT IS IN OUR BANK ACCOUNT.

ONCE THE PACKAGE IS SENT

THE MINIMUM TIME OF ARRIVAL IS OF 24 HRS

SOME CITIES TAKES 2 DAY (CITIES THAT DON’T HAVE AN AIRPORT)

UNITED STATES 24 TO 48 HOURS

EUROPE 2 TO 3 DAYS

INSURANCE. THE COST OF THE INSURANCE IS ONLY FOR DHL AND ESTAFETA, ITS ADDED A 1.5% TO THE TOTAL COST FOR THE INSURANCE.

IN THE CASE OF UPS AND FEDEX THE INSURANCE ONLY COVERS 500 USD. AND IT GOSE INCLUDED IN THE DETERMINE PRICE.

IN CASE OF PARTIAL OR TOTAL LOST, THE COMPANIES (DHL AND ESTAFETA) TAKE CARE OF THE REPAYMENT, WHICH CAN TAKE ABOUT 1 TO 6 WEEKS. D’ANGELICA & D’ARTEAGA TAKES CARE OF ALL THE PAPER WORK NEED FOR THE REFUND OF THE MONEY AS A FREE SERVICE.  WITHOUT ANY LOST IN THE SHIPPING COMAPNIE RESPONSIBILTY OF D’ANGELICA & D’ARTEAGA

THE CUSTERMER MUST CONSIDER THAT WHEN THEY RESIVE THEY PACKAGE:

* IS PERFECTLY SEALED WITH BROWN TAPE, AND HAS NO EVIDENCE THAT IT HAD BEEN OPENED ON ANY SIDES.                                                                              *IN CASE THAT IT SHOWS SINGS THAT IT HAS BEEN OPEN, CHECK IT AND MAKE SURE THAT YOUR ORDER IS COMPLETE

* IF SOMETHING WAS TO BE MISSING THE CUSTUMER HAS TO IMMEDIATELY INFORM THE SHIPPING COMPANY WHERE YOU RESIVED THE PACKAGE, GIVE THEM A LETER OF PARTIAL LOSS, TELLING THEM THE AMOUNTS OF PICES THAT ARE MISSING. INFORM D’ANGELICA & D’ARTEAGA ABOUT THE LOST AND SEND THAT SAME DOCUMENT TO                         garteagaa@prodigy.net.mx

*D’ANGELICA & D’ARTEAGA WILL TAKE CARE OF REDACTING A LETER TO THE SHIPPING COMPANY TELING THEM ABOUT THE LOST WITH A COPY OF THE WAYBILL OF THE PACKAGE, AND ASKING FOR THE REFUND OF THE LOST ON THE PACKAGE.

*D’ANGELICA & D’ARTEAGA IS NOT OBLIGATED AT ANY MOMENT TO REFUND ANY PARTIAL OR TOTAL LOST, SINCE IT IS RESPONSIBILTY ENDORCED BY THE TRANSPORT. BUT WE GIVE THE NECESARI ATTENTION AND HELP NEEDED TO RECOVER THE LOST.

IMPORTANT TO KNOW: THE PROCESS FOR ANY PARTIAL OR TOTAL REFUND IS ONLY POSSIBLE IS THE CUSTUMER PA FOR THE INSURANCE FOR THE JEWELRY.